Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect personal data in connection with the PeakPlan platform and website (www.peakplan.co).

PeakPlan is operated by the following entity:

Business ID (IČ): 21630861
Registered address: Francouzska 284/94, Praha 10 Vrsovice, 101 00, Czech Republic
Email: support@peakplan.co

Established: 20 May 2024

We are based in Prague, Czech Republic, and operate in compliance with the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of personal data:

Information you provide directly:

• Name

• Email address

• Account login credentials

• Billing and payment information

• Communication preferences

Information collected automatically:

• IP address

• Browser type and device information

• Usage data (pages visited, actions taken)

• Cookies and tracking technologies

• Payment data - Payments are processed securely via third-party providers (e.g. Stripe). We do not store full payment card details.

3. How We Use Your Information

We use your personal data to:

• Provide and operate our services

• Manage your account

• Process payments

• Respond to inquiries and support requests

• Send administrative and service-related communications

• Improve our platform and user experience

• Send marketing communications (only if you opt-in)

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contractual necessity – to provide our services

• Legal obligations – compliance with laws

• Legitimate interests – improving our services

• Consent – for marketing and cookies

5. Sharing Your Information

We may share your data with:

Service providers, including:

• Analytics providers (e.g. Google Analytics)

• Payment processors (e.g. Stripe)

• Hosting and infrastructure providers

• Legal authorities, if required by law

We do not sell your personal data.

6. International Data Transfers

Your data may be transferred outside the European Economic Area (EEA), including to the United States.

When we do so, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)

• Transfers to certified providers where applicable

7. Data Retention

We retain your personal data only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

When no longer needed, data is securely deleted or anonymized.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core functionality

• Analyze usage (e.g. Google Analytics)

• Improve performance

You can manage your cookie preferences through your browser or cookie banner.

9. Your Rights (GDPR)

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

To exercise your rights, contact us at:
support@peakplan.co

10. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure infrastructure

• Access controls

• Encryption where applicable

However, no system is completely secure.

11. Third-Party Services

Our service may include links or integrations with third-party services. These providers have their own privacy policies, and we are not responsible for their practices.

12. Marketing Communications

If you opt in, we may send you marketing emails.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

13. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

We will notify users of significant changes via:

• Email

• Website notice

15. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

support@peakplan.co